11-07-2015, 10:26 AM
If the video shows up, but doesn't play... maybe you are missing the correct video player for the device. If it shows up and the video is the wrong size, the code will need to be adjusted to convert it to the right size for that device. As snipa said, if the icon isn't even there, perhaps you are connected via WIFI so they are wiping the app because it was not "purchased". Another possibility is that the video is not being added to the database. It might be different on the LP Platinum. The LP1 and LP2 simply read from a folder of what was installed. The Ultra stored the apps in an encrypted database. If the Platinum is different, we would need to find out how it is storing the apps so we can find a solution to add the apps. I don't have a Platinum to test with either.